Shipping Policy

At Gazelle Glam, we aim to deliver every order safely and efficiently.

Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays are processed on the next business day.

• Delivery times vary depending on location and courier service.

• Estimated delivery timelines are shown at checkout and are not guaranteed.

• Shipping fees are calculated at checkout based on location and order size.

• Any applicable customs duties or taxes are the customer's responsibility.

• Once your order ships, you will receive a confirmation message with tracking details (if available).

• Gazelle Glam is not responsible for delays caused by courier services, weather, customs clearance, or other factors beyond our control.

• Please ensure all delivery details are accurate before completing your order.

• Gazelle Glam is not responsible for orders delayed or lost due to incorrect or incomplete address information.

• If your order arrives damaged or incomplete, contact us within 48 hours of delivery with clear photos and your order number.

• If a delivery attempt fails due to customer unavailability, additional delivery fees may apply.

Thank you for choosing Gazelle Glam — where every order is handled with care.