Shipping policy

At Gazelle Glam, we aim to deliver your orders safely and efficiently.

Processing Time

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Delivery times may vary depending on your location and the courier service.

  • Estimated delivery timelines are shared at checkout and are not guaranteed.

Shipping Fees

  • Shipping fees are calculated at checkout based on your location and order size.

  • Any applicable customs duties or taxes are the responsibility of the customer.

Order Tracking

  • Once your order is shipped, you will receive a confirmation message with tracking details (if available).

Delays

  • Gazelle Glam is not responsible for delays caused by courier services, weather conditions, customs clearance, or other factors beyond our control.

Incorrect Address

  • Please ensure all delivery details are accurate before completing your order.

  • Gazelle Glam is not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with clear photos and your order number for assistance.

Failed Delivery

  • If a delivery attempt fails due to customer unavailability, additional delivery fees may apply.

✨ Thank you for choosing Gazelle Glam — where every order is handled with care.